Driving tips and features for the Avis Safari Rental Ford Ranger
The Avis Ranger has proved to be the superior vehicle for self-drive overland safari in southern Africa.
Here are some of the features of our Ford Rangers and some driving tips to ensure your travels are as pleasant as possible.
The Avis Ford Ranger is the only vehicle to offer Electronic Stability Program (ESP) across the entire model range - important safety for self-drive adventurers unfamiliar with Off Road conditions, especially in the well maintained unpaved roads of Namibia.
The Avis Ranger has the benefit of the most modern ergonomic design that ensures a relaxed overland safari experience, in the challenging conditions of the National Parks of Botswana Okavango Delta World Heritage Site, Moremi and Chobe... Avis Safari Overland Campers take no more than 5 minutes to set up or close up, and will travel effortlessly on cruise control over long distances with access to a superb infotainment system.
100L water capacity
Photovoltaic Solar System (140Watt) and 220V mains connectivity
Fridge and separate Freezer - 90L
Hot water geyser system - Gas (Propane) or 220V electrical
2H and 4H can be changed either way up to 80kph – select as required.
4L only at standstill in neutral (clutch fully depressed – manual gearbox)
Always engage 4 wheel drive on dirt roads – failure to do so could lead to loss of control and excessive rear tyre wear, leading to cost of tyre replacement being charged to the renters account.
When driving in very rough terrain it is advisable to engage Low Range – this will control the speed and prevent damage to the vehicle underside. Vehicle recovery from remote African territories is a very expensive exercise.
Engine revs and gear selection
The Avis Safari Ford Ranger is fitted with class leading diesel engines, with a torque power band that makes this an exceptional long distance and rough terrain self-drive safari and camping experience.
The manual transmission safari vehicle has a green arrow on the dash board that prompts the driver to change up gears in order to maintain the most effective gear position for power and fuel efficiency.
When cruising one is advised to operate in the RPM range between 2000 – 3000 RPM and change up gears just before reaching 3000 RPM – anything above 3000 RPM lowers the power band.
Low Range (4L) should always be engaged in rough or hard going terrain to manage speeds – rocky and bumpy tracks of Northern Namibia and uneven sandy tracks of Moremi and Chobe for example.
The automatic transmission safari vehicle will naturally find the most efficient gear position for cruising. However better control of the transmission in rough or hard going terrain is achieved by using the Sport mode to lock a gear position – generally 1st for rough and rocky terrain (Northern Namibia) and 2nd for sand and bumpy tracks and water in Moremi/Chobe.
The Avis Ranger is outfitted with the best of safari technical product, developed over many years in the harsh African conditions.
Uprated Overland Safari Suspension fitted with extra reinforced BF Goodrich All Terrain tyres and TPMS (Tyre Pressure Monitoring System)
Rear Diff Lock, Hill Decent Control, Hill Start Assist
Long Range diesel tank 1000km plus
100L water capacity
Photovoltaic Solar System and 220V mains connectivity
Hot water geyser system - Gas or 220V electrical
2.5 Ton pneumatic recovery system
Tracks4Africa navigation system
GimProDoor mount for the discerning photographer
Self-drive 4WD (four wheel drive) safari adventure and exploration in remote parts of Africa, such as Zambia, Angola, Northern Namibia and Zimbabwe can be done with piece of mind and enjoyment.
ESP and Diff Lock
Never engage diff lock on hard surface or while turning
Always engage diff lock (at stand still no wheels spinning) if forced to make river crossing or in mud condition and extremely soft sand.
Disengage ESP when in Sand and Mud – Max 30kph
ESP is automatically disconnected with ESP light on dashboard when:
- 4L engaged
- Diff Lock engaged
Warning: ESP will always default on when engine restarted (ESP indicator light off) – except in Point 4 above.
Hill Descend Control (HDC) and Hill Start Assist
HDC – controls the descent speed on downhill and operates only in 1st and Reverse gear with manual gear box and D & R (Drive & Reverse) in automatic vehicles – system will only operate below 30km/h and with diff lock off – Decent speed can be increased or decreased by using the Cruise Control SET + or SET – buttons on steering wheel right hand side – also with the brake pedal.
Only use HDC on long smooth descents – rocky and bumpy tracks should be at extremely low speeds (crawl) and controlled by continuous brake input by driver.
Hill Start Assist – the system makes it easier to pull away when your vehicle is on a slope without the need to use the park brake – forward or reverse. The system is active when you release the brake on a slope and the vehicle will remain stationary for 2 to 3 seconds – this allows you to move your foot from the brake to the accelerator pedal. The brakes are released automatically once the engine has developed sufficient drive to prevent the vehicle rolling down the slope.
Long Range fuel tank (1 000km's plus)
Fuel Gauge will show full for approximately 600kms – uses long range tank first then main tank with gauge.
When making small fuel additions the fuel gauge may not indicate immediately, as fuel can fill to the long range that has no gauge.
Tyre pressure is the most important 4WD element, and can make the difference between enjoyment and disaster.
Cold Tyre measurement:
On tar road 120kph (max) Rear 2.7 bar - Front 2.4 bar (never engage 4WD unless road surface is slippery)
Gravel road/Off Road 80kph (max)Rear 1.8 bar - Front 1.6 bar (always engage 4H) these tyre pressures should be more than adequate for even the most challenging rock, sand and mud conditions.
Deep sand /corrugations 50kph (max) Rear 1.4 bar - Front 1.2 bar all round + 4H – only for extreme conditions - beware large steering input could lead to tyre losing seal with rim or being destroyed.
Self-drive 4WD (four wheel drive) safari adventure and exploration in remote parts of Africa, such as Zambia, Angola, Northern Namibia and Zimbabwe can be done with piece of mind and enjoyment.
Terms and Conditions
Notwithstanding terms and conditions contained in the Avis Rental Agreement
STANDARD RENTAL RATES INCLUDE:
1. Unlimited kilometres
2. Standard insurance cover
3. Full gas bottles
4. Roadside assistance
5. Airport transfers and to a radius of 50km from the depot
6. Johannesburg transfers between depot and 10km radius from OR Tambo airport
7. Relevant information
8. All applicable taxes – excludes Tourism, bed levies etc.
9. Introduction to the vehicle and equipment
OPTIONAL ADDITIONAL SERVICES possibly via 3rd party service provider:
1. Shopping service prior to arrival
2. Route planning and booking assistance
3. Guided Tours
4. Additional insurance options (see below or rate chart)
MINIMUM RENTAL DURATION AND COSTINGS:
1. Minimum rental period is 7 days at any of the collection points listed below. Combining vehicle numbers can reduce the minimum rental period to 3 in South Africa.
2. Where camp equipment is included the day of pick up and drop off are counted as full days irrespective of the time collected or returned.
3. No refunds are applicable for early returns unless arranged in advance and agreed by Avis Safari Rental.
4. Late or delayed arrivals – should Avis Safari Rental incur additional costs whilst collecting or delivering vehicles at out stations due to Hirer late arrival, they will be for the Hirer account.
BOOKING DEPOSITS AND PAYMENT TERMS
A 20% booking deposit is required to confirm a rental, the balance of the full rental is payable prior to or at vehicle collection/handover by arrangement
Agents are required to inform reservations of any outstanding payments prior to vehicle collections
1. 08H00 TO 16H30 Monday to Friday.
2. Deliveries and collections are included from Monday to Friday during normal office hours, after hours, on Saturdays and Sundays or public holidays there will be a delivery fee of R350.00 per vehicle/airport transfer by arrangement – the Hirer must provide a working cellular contact number and e-mail address to its agent or Safari Rental Reservations.
3. The agent must arrange a collection point and time with Avis Safari Rental reservations at least one week before rental collection and provide a working cellular number for the renter.
4. No vehicle may be returned at any airport – it must be termed at a depot or by prior arrangement.
NB: To ensure timeous vehicle return the Hirer must arrange the return with the respective branch 24hrs before return. Collection delivery points other than Cape Town and Windhoek are managed out of the Johannesburg depot.
Mobile contact numbers are available 24 hours, 7 days a week.
Safari Rental Reservations Melody Andersen +27 76 791 6617
Office +27 11 392 5159/5202
Johannesburg Manager kevin Kirkwood-Eales +27 76 785 4784
Alternate: Martin Steer +27 84 200 4030
Cape Town Agent Marco Bacchetta +27 82 253 5646
Alternate +27 76 438 3009
Windhoek Manager Jan vd Merwe +264 81 041 1192
Office +264 61 30 5614
Director Martin Steer +27 84 200 4030
Director Bruce King +27 82 778 6999
Johannesburg: Avis Van Rental Depot, Cnr 23 Diesel & Furnace Rd, Isando
Cape Town – Avis Safari Depot, No 7, 15th Ave, Kensington/Maitland
Namibia – Windhoek City – Avis Safari Depot, 9 Ongoplo St Ext 339, Prosperita
Botswana – Maun Airport Avis Office Kasane Airport – Avis Safari Depot
Delivery and Drop off ex Johannesburg by arrangement.
ONE WAY DROP OFF AND DELIVERY FEES:
See Annexure: 1 below
1. The Hirer acknowledges that he/she is aware of the purpose for which the vehicle was designed, as well as all safety and maintenance procedures. The Hirer is responsible to look
after and maintain the vehicle during use and to return the vehicle in good order, fair wear and tear accepted.
2. In the event of the vehicle or any of its belongings being lost or damaged during the rental period, the Hirer shall be liable to cover the cost of replacement or repair and to make good on any shortages or damages to the vehicle. Insurance cover is included and will cover loss or damage due to theft and collision damages but not lost items or damages due to carelessness or negligence.
3. Cross border travel – written authorization is required for any travel outside of South Africa.
Avis Safari Rentals are not responsible for adhoc fines, levies or other extraordinary expenditure that may occur in countries outside of South Africa
The Hirer is responsible to acquire and ensure;
All vehicle travel documentation to countries outside of South Africa is valid for a minimum of 14 days rental termination date – failure to do so will result in the respective country penalty being charged to the Hirer’s account.
4. Checking the vehicle and signing the contract – it is recommended that the Hirer should check the vehicle thoroughly on handover to ensure the vehicle meets with their requirements and it is always beneficial to recheck items like wheel changing tools and tyre condition. On signing the contract the Hirer signs acceptance of the vehicle and equipment.
REPAIRS, MECHANICAL FAILURES AND RUNNING CHARGES:
1. Any mechanical repair or replacement related to fair wear and tear is covered by Avis Safari Rental. Repairs of up to R2000.00 can be effected without prior authorization. On higher amounts prior authorization is required from Avis Safari Rental. Due to the vastness of the area where vehicles are mobile the Hirer is responsible to get the vehicle to the nearest workshop. Where not mobile the vehicle should be towed to the nearest workshop for diagnosis and may not abandon the vehicle.
2. In most cases vehicles are still covered under the new vehicle manufacturers warranty and their warranty conditions will apply where mechanical failures occur. It is important to remember that Avis Safari Rental is not the manufacturer of the vehicle or equipment but will do its utmost to select and offer the best and most recommended vehicles and equipment as well as ensure the vehicles are fully maintained and checked prior to departure.
3. Where serious mechanical failures occur due to standard wear and tear and which cannot be repaired timeously a replacement vehicle will be supplied within 24 hours of diagnosis. This relates to the countries of South Africa, Botswana, Namibia, Zimbabwe, Southern Mozambique and Southern Zambia. In countries further North replacement time is within 72 hours.
4. Inconvenience and time loss is not covered for mechanical failures which cannot be anticipated.
5. Towing is covered in Super Cover Insurance for the countries of South Africa, Botswana, Namibia, Zimbabwe, Southern Mozambique and Southern Zambia. Further North towing is covered by the Hirer.
6. A R30 000 refundable security deposit or a lesser amount at Avis Safari Rental discretion will be charged to the Hirer’s credit card on vehicle collection – no exceptions. Avis Safari Rental will not be held responsible for currency fluctuations. NB The Hirer has the option to leave foreign currency in cash for return of same currency.
7. The Hirer must fully refuel the vehicle no more than 10km radius from drop off point – Avis Safari Rental reserves the right to confirm the fuel level by way if refill.
NB: Avis Safari Vehicles are fitted with Long Range tanks therefor the fuel gauge showing full does not constitute a full tank – Avis Safari will top up each vehicle on return.
8. A R800 cleaning charged is for the Hirers account – should the vehicle be returned in an extremely dirty condition it will be cleaned by a professional valet service and charged to the Hirer
VEHICLE MAINTENANCE REQUIREMENTS:
1. The vehicles are all fully serviced and maintained as per manufacturers requirements and Avis Safari Rental has introduced additional maintenance which is completed on vehicles.
2. The Hirer is responsible to maintain the vehicle during the rental period. This would include the standard check of tyre pressures, wheel nuts, wheel alignment if necessary, oil and coolant levels and to be aware of any symptoms which may arise during the rental period. In addition should the vehicle reach 15000 kilometres (10000km for Land Cruiser) intervals (see Annexure:2) during the rental period the Hirer is required to service the vehicle at their expense at a suitable workshop associated to the vehicle manufacturer. Where an official dealer is not available other workshops may service the vehicle with our authorization. The schedule service charges are for the Hirer and any other repairs related to standard wear and tear on the vehicle will be covered by Avis Safari Rental.
3. Avis Safari Rental vehicles are under maintenance plan therefore the Hirer will be reimbursed at rental reconciliation.
COLLISION DAMAGES AND ACCIDENTS:
1. All accidents must be reported to the local police within 24 hours.
2. Where collision damages render a vehicle unusable, a replacement vehicle can be supplied by Avis Safari Rental if available but all costs are for the expense of the Hirer.
3. The Hirer is responsible for the return of the damaged vehicle to the original office if outside of the borders of South Africa.
4. No refund will be given for lost days due to collision damages.
5. Should the Hirer continue with a new replacement vehicle then a new rental contract and insurance conditions will apply.
6. The exact insurance conditions and area of liability will also depend on the level of insurance selected.
1. Standard Insurance cover, which covers 95% of the vehicle’s value, is included on all vehicles and in all rates quoted. This is not full cover and a R20 000 excess is applicable, the monetary value of which depends on the vehicle category. The excess is payable for any damage irrespective of the cause of damages.
2. Insurance cover is valid in the following countries; South Africa, Botswana, Namibia, Zambia, Zimbabwe, Mozambique, Tanzania, Swaziland, Lesotho and Malawi. Special permission is required for any other countries in Sub Saharan Africa.
3. Third party cover: the standard insurance cover includes third party cover for RSA, Namibia, Botswana, Swaziland and Lesotho only. Third party cover for any other country must be purchased at the port of entry.
4. Additional insurance cover is available at additional cost which offers reduced excess for both collision and theft damages.
a. Towing costs outside of South Africa
b. Insurance excess
c. Tyre and windscreen damage
d. A double excess applies for single vehicle accident
e. Theft waiver not included, standard excess applicable
f. Collision with animals between sunset and sunrise
a. Zero excess applies
b. Towing outside the countries of Namibia, Botswana and South Africa
c. Standard excess applies for single vehicle rollover
d. Should the vehicle be damaged beyond use or stolen a replacement vehicle is not included in any of the insurance cover options. A replacement can be supplied but a new contract applies and all costs are for the Hirers account.
e. Water damages and secondary damage therefrom are not covered by any insurance cover
f. Suspension damage and secondary damage therefrom are not covered by any insurance cover
g. Damages due to negligence or equipment losses are not covered by insurance.
h. Collision with animals between sunset and sunrise is not covered by insurance.
i. A case number or police report is required by insurance for any incidents related to collision or theft loss or damage.
j. Covers only one tyre
1. The Avis Safari Rental 4wd vehicles are allowed on all bitumen/tar and gravel roads as well as all recognized public 4x4 tracks in South Africa, Botswana, Namibia, Lesotho, Zimbabwe, Zambia, Mozambique, Tanzania, Swaziland, Malawi. Special permission is required for any other countries in Sub Saharan Africa.
CROSS BORDER SURCHARGES:
A once off cross-border surcharge is applicable when leaving South African borders. This is a once off charge irrespective of how many borders are crossed. See the applicable fees below.
2. R600.00 fee is applicable for the countries of Botswana, Namibia, Zimbabwe, Zambia, and Southern Mozambique (south of the Zambezi River). If the vehicles are collected in a neighbouring country and no borders are crossed then the cross border fee is not applicable but only the delivery surcharges as listed previously. As an example if the vehicle is collected and dropped off in Namibia and no borders are crossed then no cross border fee is applicable.
3. R2000.00 fee is applicable for the countries of Northern Mozambique (north of Beira/ the Zambezi River), Malawi, Tanzania, Uganda and Kenya
4. No surcharge applicable for Swaziland and Lesotho
1. Multiple rentals can be combined to qualify for a longer rental rate.
1. Additional equipment is available through Avis Safari Rental as non- standard vehicle equipment and in addition to the vehicle rental. This includes electronic equipment like GPS and satellite phones. Avis Safari Rental may use outside suppliers for this equipment and cannot warrant the accuracy or reliability of this equipment. This equipment should be checked by the Hirer on handover to ensure functional and should the equipment fail during the hire period it should be reported to Avis Safari Rental immediately but we cannot guarantee replacement or repair and this will not constitute a breach of contract or affect the vehicle rental agreement. Avis Safari Rental will endeavour to refund the rental of such equipment from the date reported or authorize replacement at the nearest town centre where this is feasible. Equipment will be tested by the supplier or manufacturer to establish reason for failure and grounds for refund.
2. All Avis Safari Rental vehicles are supplied with one spare wheel – additional spare wheels are available on request with exception of Group N. The fitment of spare wheel carriers adds considerable weight to a vehicle, therefore, all vehicles are fitted with the only true reinforced sidewall All Terrain tyre – BF Goodrich
1. The terms and conditions for trailer rentals are the same as the vehicle terms and conditions with the following exceptions;
a. Trailers require on-going maintenance during their use. Wheel bearings and play on the trailer wheels should be monitored by the hirer. We recommend servicing the trailer wheel
bearings every 5000 kilometres (these are checked prior to rental). The trailer hitch bolts, jockey wheels and general suspension should also be monitored.
b. Trailer replacements are not available in the case of mechanical problems
CHANGE OF VEHICLE:
1. If for reasons beyond our control, the reserved vehicle is not available, Avis Safari Rental reserve the right to substitute the vehicle with another vehicle in the same category or in a higher category. This shall not constitute a breach of contract or entitle the hirer to a refund.
In the event of a rental having to be cancelled, the following refund rates are applicable.
A 15% deposit is required to secure a vehicle rental and the following cancelation fees apply;
60 days or more notice: deposit refunded less 20% handling fee
30 – 60 days: booking deposit is not refundable. If total rental has been paid the balance less the deposit will be refunded.
Less than 30 days’ notice: Full rental due. 100% cancellation fee
On rentals involving 5 or more vehicles a different deposit structure may be requested.
1. The Hirer is fully responsible for any damage or related costs to the vehicle or third party if;
The terms of the rental contract are breached.
Damage to the vehicle or equipment caused by careless or reckless driving.
Driving under the influence of drugs or alcohol.
Water submersion or salt-water damage.
If the vehicle is abandoned and no contact is made by the to .
Driving on restricted or closed roads.
Driving on dunes or off-road where no track is obvious.
Damage to the vehicle due to collision with animals between sunset and sunrise
Rates and conditions may be subject to change without notice. All information may be subject to change and all measurements and volumes shown are approximate.
NB: See Annexure: 1 below next page
Delivery and collection surcharges - all other destinations on request
CPT - JNB / JNB - CPT
DUR - JNB / JNB - DUR
CPT - DUR / DUR – CPT Via JHB
WDH - JNB / JNB - WDH
WDH - CPT / CPT - WDH
JNB - MAUN / MAUN - JNB
WDH - MAUN / MAUN - WDH
WDH - KASANE / KASANE - WDH
MAUN-MAUN / KASANE-KASANE
MAUN-KASANE / KASANE-MAUN
JNB - KASANE / KASANE - JHB
JNB - VIC FALLS (Zimbabwe)
JNB- LIVINGSTONE (Zambia)
CPT - VIC FALLS (Zimbabwe)
CPT - LIVINGSTONE (Zambia)
WDH - VIC FALLS (Zimbabwe)
WDH - LIVINGSTONE (Zambia)
Ford Ranger 15000km – 30000km – 45000km – 60000km – 75000km – 90000km
Land Cruiser 10000km – 20000km – 30000km – 40000km – 50000km – 60000km
70000km – 80000km – 90000km – 100000km – 110000km – 120000km
130000km – 14000km – 150000km – 160000km – 170000km